GovernanceSecurity, Compliance & Frameworks
Comprehensive frameworks for security, compliance, and governance that define our commitment to protecting your organization. We align with industry-leading standards to ensure your data and operations remain secure.
Our Commitment to You
At Northstar AI Labs, we believe that exceptional governance begins with exceptional clarity. Our frameworks are not checkbox exercises—they are our binding promise to protect your organization and deliver on our commitments.
Every framework is implemented with measurable controls and clear accountability. We align with industry standards for security, compliance, and data protection because your trust depends on it.
North Star Software, LLC (DBA Northstar AI Labs) stands behind every policy. Our reputation is built on doing what we say we will do—consistently and reliably.
Governance Frameworks
Explore our comprehensive security, compliance, and governance documentation
Hardware Purchase & Lease
Flexible procurement options for enterprise AI infrastructure. Whether you need to purchase or lease, we provide transparent agreements with clear terms for GPU clusters, servers, and networking equipment.
- •Purchase & Lease Options
- •Warranty Coverage
- •Upgrade Paths
- •Asset Management
Service Level Agreements
Enterprise-grade SLAs backed by measurable commitments. Our uptime guarantees, response times, and escalation procedures are clearly defined and contractually binding.
- •99.9% Uptime Guarantee
- •Response Time SLAs
- •Escalation Procedures
- •Performance Metrics
Support & Maintenance
Comprehensive support contracts tailored to your operational requirements. From 24/7 critical support to scheduled maintenance windows, we keep your infrastructure running.
- •24/7 Critical Support
- •Scheduled Maintenance
- •Proactive Monitoring
- •On-Site Services
Data Handling & Security
Rigorous data protection terms that ensure your information remains sovereign. Our security commitments are architecturally enforced, not just policy-based.
- •Data Sovereignty
- •Encryption Standards
- •Access Controls
- •Incident Response
Compliance & Security Framework
Security program built on industry-leading frameworks. We provide comprehensive policy documentation and are actively pursuing formal certifications.
- •HIPAA Ready
- •SOC 2 Aligned
- •ISO 27001 Framework
- •Policy Documentation
Master Service Agreement
Comprehensive contract terms governing our engagement. Includes warranties, liability limitations, dispute resolution, and performance milestones.
- •Statement of Work
- •Liability Terms
- •Dispute Resolution
- •Performance Milestones
Questions About Our Governance?
Our team is available to discuss any aspect of our security, compliance, and governance frameworks. We believe in complete transparency and are happy to clarify any policies before you commit.